AI & data
Phykon / AlmostHuman.ai — order operations
Phykon (AlmostHuman.ai)Visit site ↗
Enterprise-grade internal systems for operational complexity around order management—plus automation that removed the manual bottleneck.
Phykon (through its sub-entity AlmostHuman.ai) required an enterprise-grade internal system to handle operational complexity around order management.
AlmostHuman’s order flow depended on manual processing. Each order could take up to four hours, creating delays and limiting scale. ADVOP implemented an AI-assisted order management workflow: data extraction, validation, inventory checks, and customer notifications—automated end-to-end.
Outcome: processing time dropped to about fifteen minutes, enabling scale without proportional hiring and improving customer fulfillment speed.
Scope & outcomes
- Process orders from multiple email inboxes
- Store and manage attachments securely
- Internal dashboards for agents with role-based access
- System ownership, architecture design, and long-term scalability planning